Privacy Policy

1. Introduction

Indria ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our consulting services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide, including but not limited to:

• Full name and job title
• Company or organisation name
• Email address and telephone number
• Postal address (business or personal)
• Industry and sector of operation
• Enquiry details and project requirements

2.2 Automatically Collected Information

When you access our website, we may automatically collect certain technical data:

• IP address and browser type
• Operating system and device information
• Pages visited, time spent, and navigation patterns
• Referring website or search terms
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service delivery: To provide consulting services, including market entry strategy, project management, legal compliance, and partnership facilitation for the India-Australia business corridor.
• Communication: To respond to your enquiries, send project updates, and provide relevant industry insights.
• Improvement: To analyse usage patterns and improve our website, services, and user experience.
• Legal compliance: To comply with applicable laws, regulations, and legal obligations in Australia and India.
• Marketing: To send periodic newsletters or service updates (with your consent, where required).

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• Service partners: With trusted partners and subcontractors who assist us in delivering services, bound by confidentiality obligations.
• Legal requirements: When required by law, regulation, court order, or governmental request under Australian or Indian jurisdiction.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Consent: With your explicit consent for any purpose not described herein.

5. International Data Transfers

As a consultancy operating across Australia and India, your data may be transferred to and processed in either country. We ensure that appropriate safeguards are in place to protect your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and applicable Indian data protection regulations, including the Digital Personal Data Protection Act, 2023.

6. Data Security

We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption for data transmission
• Access controls and authentication mechanisms
• Regular security assessments and updates
• Secure storage with restricted personnel access

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can manage or disable cookies through your browser settings, though some features of the site may not function optimally without them.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Objection: Object to certain processing of your data, including direct marketing.
• Portability: Request transfer of your data to another service provider.

To exercise any of these rights, please contact us at info@indria.co.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, it is securely deleted or anonymised.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: